Check if a rent is reasonable
Live comps for your state. A signed HUD determination out the other side.
Today at your authority
What needs a person, pulled live from your case register.Your market, measured
Live numbers from the same comparable pool a determination draws from.What apartments ask in right now
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How asking rents are moving
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Where your open cases stand
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Quick tools
Tools marked LIVE run on the production register — the same comps, standards and addresses the workspace uses. Case tracking is live: household files are database rows shared by your authority. Open your caseload →
Owners submit the Request for Tenancy Approval (HUD-52517) online at the owner RFTA intake. Every packet gets a reference number and a private tracking link. Your queue shows what arrived, what is missing and how old each packet is; flag missing items and the owner cures them from their link — a full two-way loop with every touch recorded. Accepting a packet opens the household case file and starts Resident Tenancy Steps 01–09.
Reading or deciding packets requires a signed-in account with the Resident file permission and two-factor verified — the database itself refuses everything else.
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One case file per family, unit and lease-up event, shared by your whole authority: park a file while you wait on an owner, work twenty others at the same time, and pick any of them back up exactly where they stood — from any desk. Each file carries all nine Resident Tenancy Steps, who did what and when, and the 60-day HAP clock (24 CFR 982.305(c)).
Reading or writing case files requires a signed-in account with the Resident file permission and two-factor verified — the database itself refuses everything else, and every change is recorded.
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A case is born when an RFTA lands at Station 1 and ends with an accepted 50058 at Station 9. How the pipeline works, station by station →
What this is. The portal's permission system is enforced in the database, not in the browser: every table in the portal schema is deny-by-default (RLS), every role-permission grant below is a row in the enforcement tables, and every sensitive action lands in a hash-chained, append-only audit log that is anchored daily and cannot be edited or deleted — attempts to alter it are rejected by the database itself.
This matrix is read live from the same tables the database enforces — it is not a mock-up. Per-user sign-in is live: each staff member signs in with their own account, and the role on that account gates the navigation for real. Directors and admins also manage their own team below, from this page.
- Admin administers, never adjudicates. The admin role cannot conduct hearings, approve rent reasonableness, or disburse money.
- The director approves. Money movement, RR approvals and role grants require director-level access.
- Hearing officers are independent. They read case files but hold no write access to the casework they review.
- Specialists write their own caseload only — scoped by program and caseload, time-boxed, revocable.
Visible only to signed-in directors and admins of this authority. Activations, grants and revocations below execute in the database under the same rules as everything else — a self-grant is refused, only an admin can grant admin, the last director or admin of an authority can never be removed, and every action lands on the hash-chained audit log.
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A free authenticator app on your phone (Google Authenticator, Microsoft Authenticator, 1Password…) shows a 6-digit code that changes every 30 seconds. Once you turn this on, a password alone is not enough: the database itself refuses to release any of your permissions until the code is verified — this is not a cosmetic prompt in the browser.
Database enforcement is live today, and per-user sign-in is live in its first increment. Pick a role to preview which areas of this portal that role will see. This preview changes nothing and grants nothing.
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- Phase 1 — enforcement spine LIVE Role matrix, deny-by-default RLS, hash-chained audit log with daily anchor, break-glass with mandatory reason and auto-audit, PII tier registry (tier 3 is rejected from shared schemas by trigger).
- Phase 2 — per-user sign-in LIVE Staff sign-in with real accounts is live: sign-ups provision inactive, zero-role accounts; activation and every sign-in land on the audit chain; the signed-in role gates the left navigation; and the EIV/UAAF attestation gate withholds EIV-dependent permissions in the database until the HUD-52676 form and current annual training are recorded. Still in build inside this phase: TOTP MFA enrollment.
- Phase 3 — delegated administration FIRST INCREMENT LIVE Directors and admins activate accounts, grant and revoke roles from this page — optionally time-boxed, always audit-chained, with lockout protection (an authority can never lose its last director or admin). Still in build: caseload-level scoping, quarterly access recertification with one-click evidence export.
- Phase 4 — field & partner access ROADMAP Inspector and owner-facing scopes, read-only auditor sessions for HUD reviews, and export packets an authority can hand to its IG.
Five steps from "interested owner" to "paid on time." Owner records stay internal — names and personal emails are never published.
Vendor files live with the case they serve — a deficiency at Station 5 becomes a work order here.
| Form | What it is | Used at | |
|---|---|---|---|
| HUD-52517 | Request for Tenancy Approval | STATION 1 | PDF → |
| HUD-52646 | Voucher | BRIEFING | PDF → |
| HUD-9886 | Consent to release information | INTAKE | PDF → |
| HUD-52675 | Debts owed to PHAs | INTAKE | PDF → |
| HUD-5380 | VAWA notice of rights | INTAKE | PDF → |
| HUD-5382 | VAWA certification | INTAKE | PDF → |
| HUD-52580 | Inspection checklist (HQS) | STATION 5 | PDF → |
| HUD-52667 | Utility allowance schedule | STATION 7 | PDF → |
| HUD-52641 | HAP contract | STATION 8 | PDF → |
| HUD-52641-A | Tenancy addendum | STATION 8 | PDF → |
| HUD-50058 | Family report | STATION 9 | PDF → |
| IRS W-9 | Taxpayer identification | OWNERS · VENDORS | PDF → |
| EPA | Protect Your Family From Lead | OWNERS | PDF → |
Official sources only — every link goes to hud.gov, irs.gov or epa.gov and was verified working on Aug 8, 2026. Pre-filled forms from your case data ship with the tenancy spine.
Every module, a la carte
All 13 solutions in the catalog, A to Z — each links to its scope brief.Quotes are sized to your authority — per voucher under ACC, not one-size-fits-all. Add modules a la carte as caseload needs them, or take the full pipeline. No dollar figures are published until your quote.